Effective date: May 17, 2026
1. Information We Process
Depending on configuration and authorized use, FieldGrid may process account information, organization details, contact information, device and browser metadata, operational reports, field notes, location records, paths, polygons, lines, points, timestamps, uploaded files, and related usage data.
2. Location and Field Data
FieldGrid is designed for geospatial and field workflows. Location-related data may be used to record movement, create map features, support analysis, display operational context, and synchronize information across iOS, Android, and web environments.
3. How We Use Information
We use information to provide, secure, maintain, and improve FieldGrid; support field reporting and operational workflows; communicate with users or administrators; troubleshoot issues; and comply with legal or contractual obligations.
4. Sharing
We do not sell personal information. Information may be shared with authorized organization users, service providers, infrastructure providers, or legal authorities where required by law or necessary to operate and secure FieldGrid.
5. Security
We apply reasonable technical and organizational measures to protect FieldGrid data. No system can be guaranteed to be fully secure, and users should follow organizational security procedures when collecting or uploading sensitive operational information.
6. Retention
We retain information for as long as needed to provide FieldGrid, meet operational requirements, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by customer configuration and data type.
7. User Choices
Users may be able to control device location permissions through iOS, Android, or browser settings. Disabling permissions may limit map, route recording, and field reporting features.
8. Contact
For privacy questions or requests, contact OsinTerra through the contact page.